Business mandate change

A business mandate is a set of instructions that gives specific people within your business the authority to manage your bank accounts. The people listed on the mandate can:

Manage everyday banking

This includes making and/or approving payments on behalf of the business.

Apply for accounts and services

Including applying for additional accounts and finance.

Change an existing mandate

Including viewing, adding and removing people, or changing it to a new one.

Change signing rules

From being a one-signature mandate to one that needs many signatures, or the other way round.

What you need to know about changing a mandate

You’ll need to complete our online form

Once completed, please print it, sign it and post it back to us.

We’ll let you know when the change has been made

We aim to make your change within 14 days of receiving your signed form. If we need more information from you, it may take longer. We’ll send you a text message or letter to the contact details we have for you on your business account to let you know we’ve made the changes.

Information must be correct at Companies House

If you’re a limited company or a limited liability partnership, we can only make changes to your mandate if the personal information for all your officials is already listed at Companies House. Please check the Companies House website and make sure the details are correct before you fill in the online form.

It doesn’t affect your business lending

When you remove a signatory (1) from your mandate they’ll still be liable for any business borrowing or lending you have.